OUR PROCESS

Our approach to every renovation project begins with a holistic review of your space, and an evaluation of how we can improve its function for you and your family. As a family-owned and operated business, we appreciate how important it is to have effective spaces in your home to gather and create memories.

Customer Care Package

Exceptional customer service & solid partners

At CCR Build + Remodel we are known for our exceptional customer service, and solid partners. Each person that we bring onto your project team are trusted professionals who are highly skilled in their fields. Our partners are trustworthy, provide quality products and materials, and are able to execute top-notch work. All of our vendors are covered by the Workplace Safety & Insurance Board, and their certificates are available from our offices upon request. Our goal is to give all of our clients the most satisfying and stress-free home renovation experience that is exciting and enjoyable to watch.

Planning

Strategically designed for your unique style

Our talented team has the uncanny ability to tour a home and knock down the walls in our minds to reveal a blank canvas. We envision each element falling back into place like puzzle pieces to create a functional, strategically designed space that accounts for your unique style, needs and wants. This stage includes a preliminary design process, product selection guidance, and on-going ideas and tips throughout the duration of your project. 2D & 3D rendering drawings are provided to make your ideas easier to visualize. CCR Build + Remodel also coordinates your construction blueprints, city permit application & inspections to ensure that your home renovation flows as smoothly as possible.

Project Management

Online access to your own project management app

CCR Build + Remodel offers secure, online access to your own project management application with all of the details and selections for your project. You can track photos of the project progress, view or approve change orders and selections, and access important documents. You can also access our online messaging system, and seamlessly communicate with our team 24/7 – from home, work, or even on vacation!

Permits, Applications & Inspections

We take care of everything so you don't have to

Before the construction process begins, we coordinate all permit applications, mandatory blueprint drawings and any required engineering. During the construction process, our site supervisors schedule and confirm all site inspections needed throughout your home renovation.

Construction

One of our highly qualified staff members will be assigned and dedicated to your specific project as your site supervisor. Our project coordinator will also be available to you for construction updates, selection choices, job updates and questions regarding your home renovation. A customer site binder is also provided on all our renovation sites, which includes permits, drawings, contact numbers and any other relevant updates regarding your project. In order for us to keep you informed and budget-oriented, we provide mid-construction meetings, to discuss your up-to-date account, and review of your project scope. This enables us to give you a job break-down to that point, and keeps the line of communication open for any questions or changes that you may have.

Completion

Ensuring complete satisfaction

A final meeting is conducted after pictures are taken and a walk through of your newly renovated space is completed to ensure that you are completely satisfied with your newly transformed space. CCR Build + Remodel whole-heartedly stands behind all of our work, and we are always available for questions before, during and after your home renovation.